Frequently Asked Questions
The NUTRO™ brand continues to grow in popularity and is currently working towards keeping up with production. In order to maintain our quality foods, we feel it is important not to rush the process to avoid NUTRO™ dog food problems.
Why are some NUTRO® products unavailable?
Are the product shortages due to plants closing?
Question: Why are some NUTRO® products unavailable?
Answer: Our ongoing commitment to high standards created some temporary difficulty regarding availability of key ingredients. However, we feel it is critical we maintain our standards for product quality and performance. The temporary availability issues that Nutro Products has experienced with certain products are operational in nature, not quality related.
We are continuing to work with suppliers in the U.S. to increase availability of key ingredients to Nutro Products. We already secured additional, high-quality supply sources of most raw materials, and are currently working with suppliers in the U.S. to establish an additional supply of lamb meal.
We are manufacturing and shipping NATURAL CHOICE® Lamb Meal and Rice Dog Food for adult dogs and NATURAL CHOICE® Small Bites Lamb Meal and Rice Dog Food for adult dogs, which meet the nutritional requirements for dogs of all sizes and ages. NATURAL CHOICE® Lite Lamb Meal and Rice Dog Food is available for adult dogs as well.
NATURAL CHOICE® Venison Meal and Brown Rice Dog Food, and NATURAL CHOICE® Herring Meal, Rice and Potato Dog Food are also available and are great alternatives for dogs that may be sensitive to certain ingredients in their diet.
We also recommend our NATURAL CHOICE® Large Breed Adult Dog Food and NATURAL CHOICE® Large Breed Puppy Food made with chicken meal for pet owners who want the best in large breed specific nutrition that were previously feeding their pets our lamb and rice large breed products.
Question: Are the product shortages due to plants closing?
Answer: No. Our plants have not closed. The temporary availability issues are due to the issues outlined above, which we are in the process of resolving.
